What we do

InsightETE provides patented technology that measure and troubleshoot IT system performance by monitoring the flow of information to and from IT users. By measuring true response time across all platforms and systems in real time, our clients track service levels, reduce outages, and improve customer satisfaction. InsightETE solutions also measure business efficiency by monitoring the performance of all steps in any business process.

Business Process Tracking (BPT)

Is Business Process Management (BPM) just a gleam in your eye? The industry has presented lots of promises. It's still too difficult, takes too many man-hours, and most BPM systems are priced out of reach for many companies!

Now, thanks to Insight:BPT, it can be done at a reasonable cost and in a reasonable amount of time!!

InsightETE has formalized a set of tools and provides a system in which customers can configure their own Business Process Tracking without touching production systems. Previously, this was a service provided by InsightETE. Now, using Insight:BPT, it can be done by InsightETE customers!

Now track anything you want! For example,
User requests a document where the request has to traverse several systems to gather the data. The document is eventually delivered to the user asynchronously. Need to know when documents are hung up? .....Use Insight:BPT!!

The InsightETE Advantage:

• Patented Technology for Passive Real End User Monitoring and Business Process Monitoring
• Measures the business user's real Service Levels
• Provides real-time alerts to catch problems before they become critical
• Adds no overhead
• Platform-independent
• Monitors entire business processes end-to-end
• Insight:BPT can even track business entities through business processes. PASSIVELY!!
• Installs quickly, operates easily
• Works on ALL systems, ALL platforms
• One monitoring solution for:
• End User Experience
• Application performance
• Service Level Agreements
• Problem analysis
• Business Process Tracking!